ConnectND Web Ticket

Use this form to submit a ConnectND ticket to the NDUS Help Desk.

All fields are required except for attachments.

If you experience difficulties with this page, please call the NDUS Help Desk at 1-866-457-6387.

First Name:

Last Name:

Campus Email:

Campus Phone Number:

Campus:

Environment:

System:

Details:

In the details block, provide pertinent information from the following:

Specific actions performed when incident occurred
First time occurrence? If happened before, when?
Others in area/department having similar issue?
Incident involves a single action/page or multiple actions/pages?
Incident involving process/job/query – has it successfully completed before?
Slow web performance; have you checked web performance of other sites not related to CND?
DO NOT include Social Security Numbers, these tickets will be rejected. An NDUS support staff member will contact you to get this information.

Use attachment field to include relevant screen shots, error messages, or navigations.

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