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Contact The NDUS Help Desk

Phone: 866-457-6387

E-mail: ndus.helpdesk@ndus.edu

Your NDUS Account

A ND University System Account consists of a user ID and a password. Click here to change your password or recover a forgotten password.

Submit a Ticket

Tickets can take up to 24 hours for a response.

Your Tickets

View the status and progress of your tickets on the NDUS Help Desk.

Help Desk Services

The North Dakota University System Help Desk is open 24 hours, 7 days a week and provides technical support for the following systems and applications:

  • NDUS Account IDs and passwords
  • ConnectND applications, including Campus Solution/Campus Connection, Financials, and HRMS
  • ALT applications of Moodle, Wimba Classroom, Wimba Voice Tools, and Blackboard IM
  • Office 365:
    • Password changes
    • 'How To' support for Exchange Email & Calendar
    • Lync Chat
    • Support for SharePoint, Lync Video, Unified Communication and Presenter, or creating new resources or distribution lists is currently not provided
  • Live@EDU--Best effort 'How To' support